In Case subscribe to any of the company’s Software for the first time, the subscription period must not be less than 3 months. After that, the user can choose the appropriate package for his needs, even if the monthly package is paid monthly.
The subscription fee for the software is paid in advance at 100% of the chosen package at one time.
The subscription fee for any service or software includes all taxes and value added.
Amounts paid are non-refundable for any reason.
Your subscription to any software or service will be activated within 24 hours from the time of payment.
The amount fee includes everything mentioned in the selected package only, and any other additions come at additional costs.
If you want to upgrade your subscription from the basic package to the professional package, you must contact the support team to upgrade the subscription.
If there is any problem with payment, please contact the support team directly.
If you do not want to pay through the payment methods mentioned on the website or the software, please contact the support team to inform you of other payment methods.
The subscription period in any software or service is calculated starting from the date of activation not starting from the date of payment.
The software or service will be automatically stopped if the subscription period expires, and the user will not be able to continue working, you will not be able to use the software or service by your account name and password so you must follow the expiration date for your subscription through your dashboard.
In case you are using our software or services for the first time, you must pay the fee on our website, and then later you can renew the subscription through your dashboard.
The full responsibility lies with the user if fraud attempts are detected.
The company is not responsible for any faults received from the user side, such as (data faults - selection faults - stopping card - illegal attempts - any discounts issued by the party issuing the card - or any fees that the company is not part).
The company is not responsible for the user’s neglect of his company’s data, whether it is (forgetting the username or password, or stealing account data or database), but the customer has the right to contact the company’s support team and then the risk support team to recover the stolen accounts after proving his ownership. For accounts.
In Case the subscription amount for any software or for any service provided to the user is not received for any reason, whether by the user or a third party, the support team will contact with customer and inform that the payment process has not been completed.
The company is not responsible for the amounts that are deducted from the user through the third party during or after the payment process, whether in exchange for services provided by the third party to the user or imposing fines or arrears on the user or any other reason.
In case the user discovers any payment errors, non-receipt of amounts, or any problems with the card used, the user must go to the third party that issued the card used to solve the problem without resorting to the company.
If payment is refused for any technical reason or for some company specific reasons, the customer must contact the support team to solve the problem.
The company guarantees the highest rates of security and confidentiality and data encryption.
The user is fully responsible for not reading and implementing the terms and conditions of payment.
The company complies with all laws and official provisions stipulated in the Sultanate of Oman.