Muscat, Sultanate of Oman
+968 91285077 em@onei-s.com
All products PROPERTY & FACILITY TECHNOLOGY

Every building. Every tenant. One organised workspace.

Manage multiple buildings and apartments, tenant records, monthly rent, rental agreements, complaints and maintenance tasks through a connected property management workflow—with dashboards tailored to each user's responsibilities.

Multiple buildings and units Five role-based dashboards Rent, agreements and complaints
Modern residential apartment buildings
PROPERTY OVERVIEWBuildings and units
RENTAL OPERATIONSAgreements to payments
ORGANISE. MAINTAIN. MANAGE.
Properties·Owners·Tenants·Rent·Agreements·Maintenance
A CONNECTED PROPERTY WORKSPACE

Move beyond scattered records. Manage property with clarity.

Managing apartments and buildings involves more than collecting rent. Property teams must keep unit availability, owner details, tenant contact information, rental agreements, due dates, payments, complaints and maintenance work up to date.

Building Management Software brings these activities into a structured workflow. Keep information organised across multiple properties, give each role an appropriate dashboard, and help teams follow requests and rental obligations from start to resolution.

Access to records and actions should be configured by role and property responsibility. Final workflows can be agreed around your portfolio, rental policies and local documentation requirements.
CORE CAPABILITIES

From property records to day-to-day follow-through.

Keep the essential parts of building and apartment administration connected in one practical system.

Multiple buildings and units

Organise properties, blocks, floors, apartments and unit status from a central register.

Owners and tenants

Maintain contact profiles and link the right people to buildings, units and agreements.

Monthly rent management

Track rental schedules, due dates, received amounts, balances and overdue follow-up.

Rental agreements

Keep lease terms, start and end dates, deposits, documents and renewal reminders organised.

Complaints and requests

Register tenant concerns, assign ownership, monitor progress and record resolution details.

Maintenance coordination

Manage repair requests, inspections, task assignments, vendor visits and completion notes.

Reports and summaries

Review occupancy, rental collection, outstanding balances, agreement dates and open tasks.

Role-based access

Provide dashboards and permissions aligned to each person's role and assigned responsibilities.

FIVE USER ROLES

The right view for every responsibility.

Each role has a distinct purpose. Exact permissions can be configured to suit the property's operating structure and access policies.

02 · PROPERTY ADMINISTRATION

Admin

Coordinates daily operations for the assigned property portfolio and keeps records moving across the team.

  • Manage buildings, units, owners and tenants
  • Create and maintain rental agreements
  • Monitor rent schedules, payments and arrears
  • Assign complaints and maintenance tasks
  • Review operational reports and user access
03 · PROPERTY OWNERSHIP

Owner

Views information relevant to their properties and units without needing access to unrelated portfolio records.

  • Review assigned buildings and units
  • View occupancy and tenancy status
  • Check rental income and payment summaries
  • Review agreement dates and property reports
04 · DAILY OPERATIONS

Employee

Handles the tasks assigned by management, such as tenant support, inspections, collections or maintenance coordination.

  • Follow up assigned rent and documentation tasks
  • Update complaint and maintenance status
  • Record inspections, visits and work notes
  • Communicate progress to the responsible team
05 · TENANT SELF-SERVICE

Tenant

Accesses their own tenancy information and communicates with property management through a dedicated view.

  • View personal tenancy and agreement details
  • Check rent due dates and payment records
  • Submit complaints or maintenance requests
  • Track request status and read property notices
A CLEARER RENTAL LIFECYCLE

From a vacant unit to a managed tenancy.

Use a consistent process to help your team keep occupancy, documents and monthly rental activity aligned.

Automated reminders, payment gateway connections and accounting integrations depend on the agreed product scope and configured services.
01

Register buildings and units

Create the property structure and record unit details, availability and ownership links.

02

Set up tenant and agreement

Connect the tenant to a unit and record lease terms, rent amount, deposit and key dates.

03

Track monthly rent

Review upcoming dues, received payments, outstanding balances and follow-up actions.

04

Resolve requests and renew

Assign complaints or repairs, document outcomes and review agreement renewal dates.

MANAGEMENT VISIBILITY

Useful information for better property decisions.

Bring everyday operational questions into a set of reports that managers can review and act on.

Occupancy and availability

Review occupied, vacant and upcoming-vacancy units by building or property.

Rent collection and arrears

Identify rent due, payments received and balances requiring follow-up.

Agreement expiry and renewals

Find leases approaching expiry and organise renewal or tenant communication.

Complaints and maintenance

Monitor open requests, task ownership, priority and resolution progress.

Owner and tenant directory

Locate relevant contact and tenancy information according to access permissions.

Property performance summary

Bring selected occupancy, rent and operational indicators together for review.

WHO IT CAN SUPPORT

Built around the realities of property operations.

A role-based building management workflow can support organisations that need consistent oversight across more than one property or tenancy.

Apartment and residential building managers Property management companies Landlords and multi-property owners Building administration and maintenance teams Tenant service and rental collection teams
LET'S DISCUSS YOUR REQUIREMENTS

Make property management more organised.

Tell us about your buildings, user roles, rental process and reporting needs.

Talk to ONEI-S