Clearer group and traveller readiness
Support more consistent day-to-day work with structured records and a clearer view of progress.
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Travel Technology ONEI-S PRODUCTS
Hajj & Umrah Management
Organise pilgrimage packages and traveller information, including the coordination of accommodation and transport.
Scope and workflows can be tailored to your operating requirements.
ONE INTERNATIONAL STATIONHajj & Umrah Management
PRODUCT OVERVIEW
Designed around the work your team does every day.
A pilgrimage operations platform concept for organising Hajj and Umrah packages, group and traveller records, accommodation, transport, documentation and departure coordination with a consistent workflow.
DESIGNED FORHajj and Umrah operators, pilgrimage agencies and group travel coordinators
BUSINESS VALUE
Build a clearer view of your operation
Organise key information, clarify responsibilities and give your team a consistent way to track work.
Better coordination of accommodation and transport
Support more consistent day-to-day work with structured records and a clearer view of progress.
More consistent package and document tracking
Support more consistent day-to-day work with structured records and a clearer view of progress.
PRODUCT CAPABILITIES
Explore the functionality in detail
These capability areas outline the proposed workflow. Final modules, permissions and integrations should be confirmed against your requirements.
01
CAPABILITY 01
Pilgrimage packages and group planning
Organise package tiers, travel dates, inclusions and group arrangements so staff and customers share a clearer understanding of the trip.
- Maintain package, duration and service-inclusion details
- Organise groups, rooming preferences and departure batches
- Track pricing options and package availability
02
CAPABILITY 02
Traveller profiles and documentation
Keep traveller details and required document status organised to help teams identify missing information before key deadlines.
- Maintain traveller and emergency contact details
- Track passport, visa or other document checklist status as applicable
- Record special assistance and group allocation requirements
03
CAPABILITY 03
Accommodation, transport and group logistics
Coordinate hotels, transfers, group movements and operational schedules with clearer service references and responsibilities.
- Track hotel allocations and rooming lists
- Organise transport plans, pickups and group movement details
- Keep supplier confirmations and service vouchers accessible
04
CAPABILITY 04
Payments, communications and departure readiness
Monitor booking payments and traveller communications while giving operations teams a checklist view of outstanding arrangements.
- Track deposits, balances and payment follow-up
- Organise notices, itinerary updates and group communication records
- Review readiness status and unresolved items before departure
IMPLEMENTATION APPROACH
Start with your process. Plan the right solution.
We can review your current process, define the required modules and agree on a practical implementation scope before confirming delivery details.
Discuss your requirementsUnderstand your workflow
Review users, daily tasks, reporting needs and the challenges you want to solve.
Define features and controls
Confirm modules, roles, approvals, data needs and relevant integrations.
Agree on next steps
Discuss configuration, migration, onboarding and a suitable rollout plan.
LET'S DISCUSS YOUR NEEDS
Talk to our team
Ready to explore this solution?
Tell us about your operation and priorities. Our team can help map the relevant capabilities to your requirements.
